Shipping policy

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Shipping cost

Shipping is free on orders over $49. Orders below that ship for a flat $4.99. The exact amount is shown in your cart before you pay.

Where we ship

We ship to most countries worldwide. If our checkout accepts your address, we can ship to you. A small number of destinations may be unavailable from time to time due to carrier or customs restrictions.

Processing time

Orders are processed within 1–3 business days. Our products ship from partner warehouses, so items in one order may arrive in separate parcels — each with its own tracking number.

Delivery time

After processing, typical delivery times are:

• United States: 7–14 business days
• Europe & UK: 7–15 business days
• Canada, Australia & NZ: 8–18 business days
• Rest of World: 10–25 business days

These are estimates, not guarantees — customs checks and peak seasons can add a few days. Tracking is emailed to you as soon as your order ships.

Customs and duties

International orders may be subject to import duties or taxes set by your country. These are not included in the item price or shipping cost and are the recipient's responsibility.

Wrong address or failed delivery

Please double-check your shipping address and phone number at checkout. We can't be responsible for parcels sent to an incorrect address provided by the customer.

Lost or delayed parcels

If tracking hasn't updated for 10 days or your order is well past its estimate, contact us at info@novadget.com and we'll investigate with the carrier. If a parcel is confirmed lost, we reship it or refund you in full.